- Logistics Service Providers
Industry Challenges
Manage returns as optimally as outbound
Eliminate waste and inconsistency
When returns are manually assessed and warehouse operatives use their own discretion on how to disposition items it leads to wasted resources, inconsistency and a lack of predictability.
Improve speed by improving visibility
Without visibility into incoming returns and integration with order management systems, turning around stock for resale is slower, risking missed resale opportunities and lost revenue.
Give retailers the support they need
As the volume of returns grows, retailers need to be able to handle the reverse logistics as efficiently and sustainably as they manage fulfillment and outbound delivery. To get there, they need their logistics partners’ support.
Proven results in returns management
+0
NPS across millions of returns
0/3
CSAT scores across millions of shoppers
+0 million
returns handled
How Blue Yonder Helps
Why logistics providers trust Blue Yonder
Efficient, consistent returns handling
Blue Yonder Returns Management solution reduces the time and resources required to manage returns so you can efficiently and consistently process a greater volume of returns with fewer resources.
A single view of inventory
With Blue Yonder’s digitized approach to handling returns you can rely on a single view of inventory for better stock management, intelligent fulfillment decisions and coordinated warehouse operations.
Improved commercial performance
Blue Yonder’s solutions optimize reverse logistics so you can reduce the cost of managing returns to improve your margins and strengthen relations with retailers.
Capabilities
Returns management solutions for logistics
Returns Processing
Streamlined returns processing
Manage returns quickly and efficiently with an intuitive returns processing system that gives warehouse operatives the clear, step-by-step instructions they need to disposition each return optimally.
Returns Management
Seamlessly integrate returns
Blue Yonder’s digitized returns management solutions create inventory in your Warehouse Management System and work alongside your existing Order Management System so you can factor in returning stock in fulfillment decisions.
Returns Orchestration
Optimize returns at scale
Automate intelligent decision- making to ensure your operation can scale effectively at times of peak demand.
Industry insights
Optimize Warehouse & Transport Efficiency with Returns Management
Solution Overview
Improve the performance of your reverse supply chain by optimizing returns journeys and processing returns consistently and most efficiently
E-Commerce Returns 2024 European Retail Survey
Thought Leadership
The growing challenge of online returns has led European online retailers to make significant changes in the last year, but how effective ...
Returns Management: How Balance Customer Experience with Cost Optimization
Event Replay
In today's retail landscape, rising return rates and high consumer expectations make managing returns costly and challenging. Integrating a ...