Order Management & Commerce

  • Order Management & Commerce
Solutions

Order Management & Commerce

Take your omni-channel commerce to the next level by gaining real-time inventory availability, seamless order services, and operational efficiency to enhance customer satisfaction and profitability.

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Redefine Your Existing Omnichannel Operations

Quick, effective and cost-efficient commerce operations — meet customer expectations and boost conversions.

Blue Yonder’s flexible order management microservices enable retailers to optimize the entire click-to-deliver journey — from offering an engaging customer experience through to efficient and profitable order fulfillment.

Improve customer on-site conversion rates, optimize omnichannel fulfillment sourcing and maximize margins

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0%

less inventory

>0%

gains in e-commerce revenues

Up to 0%

enhanced productivity

Adored by brands, recognized by analysts

Blue Yonder is recognized in the 2024 Gartner® Market Guide for Distributed Order Management

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Capabilities

Accelerate your omnichannel capabilities with augmentative order management microservices that respond dynamically, intelligently, and immediately

Inventory Availability

Manage your dynamic inventory in real-time with speed and scale

Get full visibility of your inventory picture across complex networks in real-time to ensure promises you can keep and boost on-site customer conversion rates.
Order management dashboard
Order Promising & Optimization

Improve delivery accuracy, cut costs, and boost satisfaction

Benefit from pre-and post-order optimization for precise delivery dates, reduced costs, and enhanced customer satisfaction.
Order management dashboard
Order Orchestration

Elevate your business with flexible, customer-focused order solutions

Blue Yonder Order Orchestration transforms your business with agile, customer-centric solutions. Perfect orders every time, all the time.
order orchestration
Store Fulfillment

Streamline order processes for in-store and online fulfillment

See how to efficiently and delightfully streamline order processes to execute every kind of fulfillment from your stores or online.
Order management dashboard

Benefits

Seamless, personalized and advanced order management

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Personalized customer experiences

Make recommendations and provide accurate availability and fulfillment options to enhance customer satisfaction and loyalty.
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Operational efficiency

Get continuous optimization across your fulfillment sourcing options to ensure accurate order promising and improve fill rates.
Happy Customer

Customer engagement

Deliver transparency and inform your customer from browse to order to fulfillment by consistent and accurate order status updates.
Visibility

Increased conversion rates

Improve customer trust and e-commerce conversion rates with seamless and reliable order processes and fulfillment.
Statistics

Profitable operations

Fulfill orders profitably and efficiently across your network based on cost, product selection, distance and delivery options.
Productivity

Continuous process optimization

Leverage scalable and intelligent microservices to analyze and improve your commerce operations and performance.

Case Studies

Success stories in Order Management & Commerce

    • Stanley 1913 Optimizes and Scales D2C Order Management with Blue Yonder
      Stanley 1913 Optimizes and Scales D2C Order Management with Blue Yonder

      Learn how Stanley 1913 processes major product launches and bulk orders in minutes with Blue Yonder.

    • Petco Increases E-commerce Revenues by 5% and New Customers with Microservices-based Order Management Solutions
      Petco Increases E-commerce Revenues by 5% and New Customers with Microservices-based Order Management Solutions

      The largest U.S. retailer of pet products and services, Petco was ready to offer their customers a buy online, pick up in store (BOPIS) capability: but to achieve their vision, they needed our help. Discover how Blue Yonder helped the business successfully deploy their BOPIS project across all 1,500 retail locations in less than four months.

    • REI Empowers Customers with Choice Using Blue Yonder Order Management Microservices
      REI Empowers Customers with Choice Using Blue Yonder Order Management Microservices

      REI is a specialty outdoor retailer and the nation’s largest consumer co-operative with a growing community of over 23 million lifetime members and more than 182 stores. REI is on a mission to put the customer at the center of everything they do from improving the customer journey to meeting their values with sustainable options. Amit Kulkarni, Technology DVP at REI describes how they are taking friction out of the omni-channel experience, bringing visibility to a wide array of fulfillment options, and optimizing accurate delivery dates that customers can confidently trust, all while empowering their customers with choice.

    • One of Britain’s Leading Retailers is Transforming its Supply Chain with the Help of Blue Yonder
      One of Britain’s Leading Retailers is Transforming its Supply Chain with the Help of Blue Yonder

      Asda is one of Britain’s leading retailers with a unique position in the market. In this “Supply Chain’s Digital Disruptors” Blue Yonder Live session, Asda’s CIO, Carl Dawson speaks with Blue Yonder’s CRO Corey Tollefson to discuss how Asda is transforming its supply chain with the help of Blue Yonder

    Related resources

    Increase Conversion Rates and Drive Intelligent Fulfillment with Order Management Microservices
    Increase Conversion Rates and Drive Intelligent Fulfillment with Order Management Microservices
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    With the rapid growth in online retail, it’s more essential than ever to offer a stellar online shopping experience to your customers. Learn
    Achieving Seamless Orchestration by Synchronizing Execution
    Achieving Seamless Orchestration by Synchronizing Execution
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    5 Reasons You Need Intelligent Order Decisioning
    5 Reasons You Need Intelligent Order Decisioning
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    Third-Party Logistics Order Management
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    Buyers Guide Order Management Built for B2B
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