Walgreens Delivers on 30-minute Promise for 9 Million Customers

2026 Supply Chain Compass: How Supply Chain leaders are navigating complexity

The Supply Chain Compass 2026 report surveys nearly 700 supply chain leaders, exploring how they are navigating a rapidly evolving landscape shaped by AI, disruption, and rising expectations. While nearly half express strong optimism about the future, the report reveals that this confidence is driven by greater visibility, stronger technology adoption, and more integrated, data-driven supply chain strategies.

Beyond Silos: Evolving to an Enterprise Supply Chain

Incisiv explores the significant transformation underway in modern supply chains, detailing the shift away from fragmented processes and point solutions to more agile platforms and collaborative workflows. This evolution addresses systemic issues such as inflexibility and disconnected communication, enhancing supply chain responsiveness, sustainability, and profitability.

Walgreens

Walgreens

Walgreens delivers on 30-minute promise with Blue Yonder Inventory and Order Management Microservices for 9 million customers

Walgreens, the 2nd largest pharmacy store chain in the US, has embraced omni-channel. They serve 9 million customers daily and have over 200 million item/store combinations. The sheer scale and complexity made accurate order promising to online customers difficult and the need for real-time visibility, accuracy and efficiency essential. Andy Kettlewell, VP of Inventory and Analytics, describes how Blue Yonder’s Order Management Microservices help Walgreens achieve speed and proximity to the customer to deliver exceptional customer experiences.

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Essity, a leading global hygiene and health company, delivers approximately 3,000 trucks per day from more than 1OO warehouses around the world. Watch the video below to hear from Sergio Gallardo, Essity Transportation Operations Manager, as he explains how the organization harnessed Blue Yonder’s Transportation Management System to digitally transform their operations to become more flexible, scalable, agile and efficient. He also explains how Essity used the system to effectively overcome supply chain disruptions during the pandemic.
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