Digital Commerce 360 Retail Omni-Channel Report

Digital Commerce 360 Retail Omni-Channel Report

In the latest DC360 Omni-Channel Report, read why having the right product and price isn’t enough—convenience is key to winning customer loyalty. Top North American retailers see omni-channel services as a way to drive growth, especially in 2025’s uncertain global environment. Leaders are turning to fulfillment speed and flexibility as powerful tools to increase control and revenue.

Pujari Srivinas, CVP Product Management - Commerce, and Data Science - provides more details on page 3 about omni-channel strategies retailers can implement to stay competitive.