ICON Recap

Duncan Angove - The intelligence revolution

Duncan places AI in the context of history's great revolutions and issues a clear challenge: reimagine how supply chains operate, or risk getting none of the benefit.

Duncan Angove: The operating model

Duncan talks about how bolting AI onto yesterday's workflows delivers none of the benefit. The technology changing means nothing if the operating model doesn't change with it.

Duncan Angove: The unit of transformation is not the user

Duncan reframes the AI debate: the question was never how many planners agents can replace, it is what outcomes the system can now deliver.

Duncan Angove: A new class of supply chain intelligence

Duncan makes the case for a new class of supply chain intelligence.  The future is specialized models working alongside frontier models, with the right intelligence deployed for the right job.

Duncan Angove: Frictionless outcomes manifesto

Duncan challenges 40 years of enterprise software deployment. Blue Yonder's Frictionless Outcomes Manifesto is a commitment to automate the software lifecycle itself, the way the iPhone made film processing obsolete overnight.

Andrea Morgan-Vandome: The agents are the unlock

Andrea introduces agents as the unlock the industry has been waiting for: not just automation, but memory, reasoning, and context across a single set of data.

Andrea Morgan-Vandome: The supply chain has changed

Andrea draws a clear line between the old world of siloed, reactive planning and the new one: autonomous, continuous, and invisible to the customer.

Andrea Morgan-Vandome: Returns are a revenue problem

Andrea reframes returns as a revenue problem, not an operational one.  She makes the case for treating every returned item as the beginning of the next sale rather than the end of the last one.

Andrea Morgan-Vandome: Category management is now cognitive

For the first time, retailers, suppliers, and store teams can co-create in the same live planogram, closing the gap between the plan and what the customer actually finds.

Lt. Gen. Mike Cederholm: Leadership in an era of exponential change

When pressure hits, you fall back to the level of your training and your systems. Lt. Gen. Mike Cederholm on what separates leaders who absorb disruption from those who don't.

Blue Yonder & Under Armour

Kelly Maher explains how Under Armour moved from siloed, Excel-heavy planning to a single connected platform, unlocking process alignment, one shared data set, and faster, more confident decisions.

Blue Yonder & Knauf

Gurdip Singh introduces Blue Yonder's Integrated Business Planning solution: one concurrent plan connecting finance, supply, and demand in real time ,  with Knauf's Dr. Martin Brown. 

Blue Yonder & The Australian Post

Paul Graham tells the story of reinventing a centuries-old institution by using a single source of truth to connect the middle nodes of the supply chain with the first and last mile for optimal efficiency.